Effective Date: September 1, 2025
Last Updated: September 1, 2025
At Raghda Arabic Academy, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website, enroll in our classes, or purchase any of our services or materials.
1.
Consent
By using our website, you consent to the terms of this Privacy Policy and agree to the collection, use, and processing of your information as described above.
2.
What We Collect
We may collect the following personal information when you interact with us:
Name
Email address
Phone number (optional)
Course preferences and enrollment details
Payment-related information (processed securely via PayPal - not stored by us)
Any messages, questions, or feedback you submit voluntarily
Website usage data (via cookies or analytics tools)
3.
How We Use Your Information
We use your data to:
Register you for courses and deliver lesson content
Provide access to recordings and downloadable materials
Send updates, confirmations, and support communications
Process payments via third-party services
Improve our services and website
Send marketing communications (only if you opt in)
4.
Your Rights
You have the right to:
Access the personal data we hold about you
Correct or update your data
Request deletion of your data (subject to legal exceptions)
Withdraw consent for marketing at any time
Request a copy of your data in a portable format
To exercise your rights, contact us at: info@raghda.academy
5.
Cookies and Tracking Technologies
We use cookies and similar technologies to:
Improve website performance
Understand visitor behavior
Track user preferences
You can disable cookies in your browser settings. Some features may not function properly if cookies are turned off.
6.
Data Retention
We retain your personal information only for as long as necessary:
To deliver our services
To comply with legal or accounting obligations
To improve your experience with our offerings
Inactive user data is reviewed regularly and deleted or anonymized when no longer required.
7.
Third-Party Services
We use trusted third-party providers (e.g., PayPal, Google Forms, scheduling platforms) to process your data. These providers only access data necessary to perform their services and are subject to their own privacy policies.
8.
Data Transfers
Your personal information may be stored or processed in countries outside of your country of residence. We take appropriate safeguards (such as secure transmission and encryption) to ensure your data is protected in line with applicable laws.
9.
Security
We use appropriate administrative, technical, and physical safeguards to protect your data. While we strive to use commercially acceptable means to protect your information, no system is completely secure.
10.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
11.
Contact Us
If you have questions or requests regarding this Privacy Policy or your data, contact us at: info@raghda.academy
